Anyone who’s ever hunted for a good deal on running shoes knows the feeling of wandering into a mall outlet and hoping for the best. At Changi City Point, the New Balance Premium Factory Outlet has become a reliable stop for both casual shoppers and serious sneakerheads, with discounts that can reach 50% off. Whether you’re stocking up or just curious, this guide breaks down the store’s hours, location, current promotions, and what else you’ll find in the same retail complex.

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Address: 5 Changi Business Park Central 1, Singapore 486038 ·
Opening Hours: 10:00 AM – 10:00 PM (Daily); Store hours: Mon–Thu, Sun 11am–9pm; Fri & Sat 11am–9:30pm ·
Phone: +65 8787 3200 (10am–6pm daily) ·
Promotions: Up to 50% off; extra 30% off on minimum 2 items (weekdays 30%, weekends 20% on 2 items, 30% on 3 items) ·
Store Type: Factory Outlet

Quick snapshot

1Store Details
2Promotions
3Nearby Stores
4Getting There
  • Nearest MRT: Changi Business Park (Changi City Point contact page)
  • Bus services available (Changi City Point contact page)
  • Parking available (Changi City Point contact page)

Five key facts, one pattern: the New Balance outlet at Changi City Point is a factory outlet with consistent multi-buy discounts that vary by day of the week.

Fact Value
Address 5 Changi Business Park Central 1, Singapore 486038
Opening Hours Mall: 10:00 AM – 10:00 PM; Store: Mon–Thu, Sun 11am–9pm; Fri & Sat 11am–9:30pm
Phone +65 8787 3200 (10am–6pm daily)
Website https://changicitypoint.com.sg/store/new-balance-outlet/
Promotions Up to 50% off + extra discounts on multi-buy

What Are the Opening Hours of New Balance at Changi City Point?

Mall operating hours vs. store hours

  • The mall itself is open 10:00 AM to 10:00 PM daily, according to the Changi City Point contact page.
  • The New Balance outlet operates on a slightly different schedule: Monday to Thursday and Sunday, 11:00 AM to 9:00 PM; Friday and Saturday, 11:00 AM to 9:30 PM – confirmed by the Changi City Point outlet page.
  • Some third-party directories list minor variations: the SingMalls app shows daily 11:00 AM to 9:00 PM, while TheBestSingapore lists 11:00 AM to 9:30 PM. The official mall source is the most reliable.

Holiday schedule and exceptions

  • The mall’s contact page states that phone inquiries are answered 10:00 AM to 6:00 PM daily, including public holidays, but the store’s own holiday hours are not explicitly listed. Shoppers are advised to call ahead on public holidays.

The implication: the store’s hours are slightly shorter than the mall’s, so plan your visit for the 11am–9pm window to be safe. On Friday and Saturday you get an extra half-hour.

Where Is the New Balance Outlet Located and How to Contact Them?

Exact address and unit location within the mall

Store phone number and customer service hours

  • The Changi City Point contact page gives the mall’s main line as +65 8787 3200, available 10am–6pm daily. The outlet page also lists a separate number: 6538 4889.

The catch: unit numbers seem to have changed over time. If you’re heading to the most recent Premium Factory Outlet, look for B1‑01. The mall’s main phone number is the safest bet for reaching someone who can direct you.

What Promotions and Deals Are Available at New Balance Changi City Point?

Current discounts and multi-buy offers

  • A Mothership article from April 2026 reports that the outlet offers up to 50% off on selected items, with an extra 30% off when buying a minimum of two items. According to the article, the discount tiers are: weekdays – extra 30% off on 2 items; weekends – extra 20% off on 2 items, extra 30% off on 3 items.
  • The New Balance Singapore Facebook post from March 2025 advertised opening specials of Buy 2 extra 10%, Buy 3 extra 30%, and Buy 5 extra 40%. These appear to have been launch-only offers.

Terms and exclusions

  • Mothership notes that terms and exclusions apply – the outlet does not clearly publish which items are excluded from the multi-buy deals. The Facebook post also did not mention exclusions, so shoppers should check at the counter.

How to stay updated on promotions

  • Follow New Balance Singapore on Facebook for flash sales and seasonal events. The mall’s Changi City Point website also lists store promotions on its directory pages.
The upshot

Shoppers in Singapore can maximize savings by visiting on weekdays, when the extra discount on two items is highest (30% vs. 20% on weekends). Stacking the 50% markdown with the multi-buy bonus yields a potential total discount of up to 65% on selected footwear.

The pattern: the outlet’s promotional strategy rewards larger purchases, especially on weekdays. For a casual shopper, sticking to two items on a Tuesday is the smartest move.

What Other Stores (Nike, Adidas) Are at Changi City Point?

Nike outlet at Changi City Point

  • Changi City Point is home to a Nike Factory Store, according to Mothership, which describes the mall as a destination for sporting goods outlet shopping with discounts generally ranging from 20% to 80%.

Adidas outlet at Changi City Point

  • An Adidas Outlet Store also operates in the mall, confirmed by the same Mothership article. Together with New Balance, the trio forms a convenient one-stop for budget sportswear shopping.

Other sporting goods stores

  • The Changi City Point directory lists additional sports and apparel retailers, including Skechers, Converse, and Puma outlets. The mall explicitly markets itself as a “sports outlet mall.”

Why this matters: if you’re comparison shopping for sneakers, you can cover Nike, Adidas, and New Balance in a single trip – no need to travel across town. The mall’s concentration of outlet stores makes it a unique retail hub in the east of Singapore.

How to Get to Changi City Point and What Facilities Are Available?

Public transport options (MRT, bus)

  • The mall is directly connected to Changi Business Park MRT station (Circle Line), as per the Changi City Point contact page. The station is a short walk from the mall’s entrance.
  • Several bus services also stop nearby, including bus numbers 20, 47, 118, and 119.

Parking facilities

  • Car parking is available at the mall, with rates listed on the Changi City Point parking page (though the exact rates are not detailed in the research). The mall is located near the Singapore Expo and Changi Business Park, so parking can fill up on weekends.

Mall directory and amenities

  • The mall offers a range of amenities including restrooms, baby-changing facilities, wheelchair access, and a food court on Level 1. The contact page provides full details.

The trade-off: the mall is convenient by MRT but parking is limited during peak hours. For shoppers driving, arriving early on weekends is recommended.

What to watch

Parking at Changi City Point can be tight on weekends, especially during school holidays. The mall’s contact page advises checking the parking availability page before driving. The Changi Business Park MRT station is a stress-free alternative.

Clarity Check

Confirmed facts

  • New Balance outlet exists at Changi City Point (New Balance Stores Singapore)
  • Mall address: 5 Changi Business Park Central 1, Singapore 486038 (Changi City Point)
  • Store hours: Mon–Thu, Sun 11am–9pm; Fri & Sat 11am–9:30pm (Changi City Point outlet page)
  • Mall contact number: +65 8787 3200 (Changi City Point contact page)
  • Up to 50% off with multi-buy discounts (Mothership)
  • Nike, Adidas, and other sports outlets in the same mall (Mothership)
  • Accessible via Changi Business Park MRT (Changi City Point contact page)

What’s unclear

  • Exact unit number of the outlet (B1‑01, B1‑10, #02‑21 to 23, or #02‑31 to 38 – inconsistent across sources)
  • Whether the promotions have specific end dates or are ongoing
  • Holiday schedule changes for the store
  • Exact parking rates and availability in real time
  • Return policy and payment methods at the outlet

What Others Are Saying

“Up to 50 per cent off, extra 30 per cent off minimum two items.”

— Mothership, describing the New Balance outlet deals in April 2026

“New Balance Premium Factory Outlet is now open at Changi City Point B1‑01.”

— New Balance Singapore (Facebook), announcing the outlet opening in March 2025

The New Balance Premium Factory Outlet at Changi City Point is a genuine value destination for sneaker shoppers in Singapore, but the inconsistent unit numbers across directories and the lack of clarity on promotion end dates mean you should verify before you go. For the savvy shopper, the weekdays offer the best extra discount, and pairing a visit with the nearby Nike and Adidas outlets turns one trip into a full sportswear haul. The recommendation: head to B1‑01 on a weekday morning, call ahead at +65 8787 3200, and bring a friend to split the multi-buy savings.

Additional sources

changicitypoint.com.sg, asianbusinesshub.com, shopsinsg.com, threebestrated.sg

For those looking for other athletic brands, the Adidas factory outlet at the same mall offers similar discounts on sportswear just a few stores away.

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Frequently asked questions

Is there parking at Changi City Point?

Yes, the mall has parking facilities. The Changi City Point contact page confirms parking is available, though specific rates and real-time availability are not published online.

Does New Balance Changi City Point have a fitting room?

Store-level details are not publicly listed, but most New Balance factory outlets in Singapore do provide fitting rooms. It is best to confirm with the store at +65 8787 3200.

What payment methods are accepted at the outlet?

The official sources do not specify payment methods. Typically, outlets accept major credit cards, debit cards, and mobile payments like PayNow and GrabPay. Contact the store for confirmation.

Can I return items bought at the outlet?

Return policies are not published for this specific outlet. New Balance’s general policy in Singapore allows returns within 30 days with receipt, but outlet purchases may have different terms. Check at the time of purchase.

Are there any other New Balance outlets in Singapore?

Yes, New Balance operates several other outlets in Singapore, including stores at Suntec City, VivoCity, and a flagship store on Orchard Road. The New Balance store locator provides the full list.

What time does the mall itself open?

Changi City Point is open daily from 10:00 AM to 10:00 PM, as per the mall’s contact page.

Does the outlet offer online ordering or curbside pickup?

No official information indicates online ordering or curbside pickup for this outlet. The store is a traditional brick-and-mortar factory outlet.